Shipping Policy

We aim to deliver your orders safely and on time. Please review the details below for a clear understanding of our shipping process.

Order Processing

• All orders are processed within 1–3 business days after confirmation.
• Orders are not processed or shipped on weekends or public holidays.
• In case of high order volume, processing may be slightly delayed.

Shipping Time

• Standard delivery usually takes 3–7 business days, depending on your location.
• Delivery timelines may vary due to unforeseen circumstances such as weather, courier delays, or remote locations.

Shipping Charges

• Shipping charges, if applicable, will be calculated and displayed at checkout.
• Free shipping may be offered on select orders or promotions.

Order Tracking

• Once your order is shipped, a tracking ID will be shared via email or message.
• You can use this tracking ID to monitor your shipment status.

Delivery Issues

• If your order is delayed or not delivered within the expected timeframe, please contact customer support.
• In case of incorrect address details provided by the customer, delivery may fail or be delayed.

Undelivered Packages

• If a package is returned due to failed delivery attempts or incorrect address, re-shipping charges may apply.

Damaged Packages

• If the package appears damaged at the time of delivery, please do not accept it or report it immediately.
• If accepted, report the issue within 48 hours with proper proof.

For any shipping-related concerns, please contact customer support at veehaagate@gmail.com.